Experience, savvy and a desire to make things better!

For over 10 years, I have designed, evaluated and tested dozens of simple, effective and enjoyable interfaces for all kinds of companies and all kinds of users. And I can do it for you!

Do you need to better understand your users? Do you want an expert evaluation of the user experience? Does your user interface design need a complete overhaul? Or are you unsure where to start? I can help you with all of that, including sitting down and starting with the fundamentals to develop a strategy.

For most of my career, I have been a consultant working with clients to help them solve their user experience problems. This has given me a breadth and depth of experience, from huge enterprise applications to e-commerce websites to an interface for a TV-based gaming startup. I enjoy new challenges and I'm looking forward to working with you.

User Advocate, Cross-Discipline Facilitator

But it's not just about designing pretty screens. Part of my job — a lot of my job — is to bring together disparate teams that may not always talk to each other very well. This helps facilitate a better user experience that meets both user and business goals. I'm a translator. I speak business pretty fluently and can talk "tech" with your developers. In addition, I bring something unique to the conversation — the user's perspective. Together, we can build great stuff.

I am not one of those consultants who shows up with a "solution" in hand and demands you agree to it. I understand that I do not know it all — that's not my job. My job is to bring expertise in what users usually want and uncover exactly what your users want. My job is to learn, design, teach and strategize to make the user experience superior.

Simple ≠ Complex; Density ≠ Complexity

Finding the right balance of complexity on the screen is not always easy. We could say, "Take anything off the screen that isn't serving a purpose and adding value to the user experience." But that's not always a clear answer. We need to know a lot about the user, the process, their goals and their motivations. We need to remember that a lot of things create complexity: Visual design, content, words, expertise of the user, frequency of use, even the process itself.

I strive to build elegant, sophisticated experiences — ones that are simple but robust and effective. To do that, I use a smart methodology to lead me to good answers. I learn about you, I learn about your users, I build structure and pages around "best practices", and I test frequently. What comes out are useful, usable, and enjoyable user interfaces.

What Can I Do For You?

So what can I do for you? Are you just thinking about your user experience and you need someone to evaluate what you have? Are you unclear who your users are and what they want and need? Do you need a fresh perspective, a user's perspective, on a new or existing design? I can do that for you. Learn more about the services I offer and then send me a note with your needs and contact information, and we'll talk. Looking forward to it!